Shipping policy
At Modern Haven Co, we’re committed to delivering stylish, high-quality furniture to your home safely and efficiently. Please review our shipping details below so you know exactly what to expect.
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Order Processing Time
All orders are processed within 1–3 business days after payment is confirmed.
Once your order has been processed, you will receive a confirmation email with tracking details as soon as your item ships.
Please note: Processing times may vary slightly during high-volume periods or holidays.
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Shipping Timeframes
Because we partner with multiple trusted suppliers, shipping times vary depending on the item and destination.
Estimated delivery time:
📦 7–14 business days (most orders arrive sooner)
Large or specialty furniture items may require additional transit time. Specific shipping details can be found on each product page.
—-Shipping Costs
Shipping costs are calculated at checkout and are clearly displayed before you complete your purchase — no hidden fees or surprises.
From time to time, we may offer free shipping promotions, which will be clearly noted on the product page or at checkout.
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Tracking Your Order
Once your order ships, you’ll receive a tracking number via email so you can monitor your delivery every step of the way.
Please allow 24–48 hours for tracking information to update after shipment.
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Damaged or Incorrect Items
We take great care in packaging our products. However, if your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos of the issue.
✔️ Approved claims qualify for a free replacement at no additional cost
✔️ Your satisfaction is our priority
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Address Accuracy
Please ensure your shipping address is correct at checkout. We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses provided by the customer.
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Questions or Support
If you have any questions about shipping, your order, or delivery timing, our support team is happy to help.
📧 Email: akeiragolden22@gmail.com